SMS Terms & Conditions
Overview
A Nurse's Journey may use SMS/text messaging to communicate with you regarding appointment confirmations, scheduling updates, service reminders, and general business communications. These SMS Terms & Conditions govern your participation in any SMS program operated by A Nurse's Journey.
How We Use SMS
We may send text messages for the following purposes:
- Appointment confirmations and reminders
- Scheduling updates or changes
- Responses to your inquiries
- Service-related notifications
- Marketing or promotional messages (only with your separate, explicit consent)
Consent
By providing your mobile phone number and opting in to SMS communications, you consent to receive text messages from A Nurse's Journey at the number provided. Consent to receive marketing SMS messages is never a condition of purchasing any goods or services.
Message Frequency and Rates
Message frequency may vary depending on your service activity and communication preferences. Message and data rates may apply based on your mobile carrier plan.
How to Opt Out
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive a final confirmation message and no further messages will be sent unless you re-enroll.
To re-enroll, you may contact us directly or follow any opt-in instructions provided at the time of service.
How to Get Help
Reply HELP to any SMS message for assistance, or contact us directly at 614-918-4747 or [email protected].
Privacy of SMS Data
Mobile information, phone numbers, SMS consent, and opt-in data will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. This information may be shared with service providers only as reasonably necessary to support communications, appointment scheduling, customer service, message delivery, and essential business operations, subject to applicable privacy requirements.
We do not include specific test results, diagnoses, or unnecessary sensitive health information in ordinary SMS messages unless an appropriate secure communication method and applicable privacy safeguards are in place.
For more information, see our Privacy Policy.
Supported Carriers
SMS messaging is available through most major U.S. mobile carriers. Carrier support may vary. A Nurse's Journey is not responsible for delays or failures in SMS delivery caused by your carrier or network conditions.
Changes to These Terms
We may update these SMS Terms & Conditions from time to time. The "Last Updated" date at the top of this page reflects the most recent revision.
Contact Us
Questions about SMS communications may be directed to A Nurse's Journey at 614-918-4747.
Questions?
Contact A Nurse's Journey at [email protected] or 614-918-4747.
